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Samuel lyttle

No issues

Lauren was wearing all the correct PPE I.E visor, mask, gloves and aprons. Lauren is an amazing care worker who puts all her time into the clients when on runs. She goes that extra mile for every single one of them. She is a caring, loving person and brightens up the service users days. She has a good relationship with most of the clients. She would be an excellent senior and I think she would go far in the company. I love working with Lauren as there is no stress, everything gets done correctly and quickly and there is never any issues when on shift with her.

Greenisland am lunch tea

Full uniform worn, polo shirt, black trousers and shoes. Full ppe used and disposed of correctly. Thorough personal care carried out, medication administered, checks done. Linzi interacted well with service users, communication was appropriate. All tasks were completed to a high standard

Greenisland alt

Full uniform worn, tunic, black trousers and shoes, full PPE used and disposed of correctly. Medication administered, checks done, manual handling carried out well. DRS filled out. Carolann puts on a good show of carrying out personal care, a few things I emphasised like washing hands thoroughly - especially when closed tight all the time and I pointed out that Graces bottom had not been cleaned thoroughly on am call when Carolann was ready for putting on pad, she made a show of making plausible excuses - I can't understand why it wasn't on towel etc. I feel that if she wasn't being watched, it would be more slapdash. In some houses she makes it obvious that she's rushing, in others she takes a bit more time and care. She does show a very caring attitude, she just needs to keep it consistent for all.

Ballynure am/lunch/tea

Full uniform worn, tunic, black trousers and shoes, full PPE used and disposed of correctly. Medication administered, checks done. I can't fault shauneen on anything. She gives the most thorough personal care I've seen, she interacts really well with all service users - with James Baird she chats away while pc is being carried out and it takes his mind off what we're doing so he doesn't get agitated. She chats away to all service users and they respond so well, she puts everyone at ease, she makes sure they have everything they need. She obviously enjoys her job very much, even the more challenging scenarios. She also would make a great senior if circumstances were right

Greenisland am/lunch/tea

Full uniform worn, tunic, black trousers and shoes. Full ppe used and disposed of correctly. Observed administering medication, checks done. Personal care carried out well. Danielle is very keen and throws herself into tasks once she knows what needs doing. She just needs to tweek it a little, tidying up counters properly after making food, putting dishes away after washing and concentrating on the task at hand for example, we were in Margaret aulds getting ready for Margaret to stand up on the stedy, Raymond was chatting as he normally does and Danielle was chatting back without having put the brakes on the stedy as Margaret was ready for pulling herself up, they were put on after I directed her back to task. Danielle is a pleasant girl, she interacts well with service users, she is enjoying the job. She has only been with us a short time and has time to learn more/improve

Shannon Taggart
Am lunch and tea ballynure

I noticed a big change in Shannon from the last time I worked with her. She was following all tasks of her own accord and didn't need any instruction.

Greenisland am

Full uniform worn, tunic, black trousers and shoes, full PPE used and disposed of correctly. Thorough personal care carried out. Medication administered, checks done. Lauren is so thorough in every aspect of care, she really does treat people like you would want your family treated. She listens and shows interest, makes service users feel important/valued. All service users respond well to her, she is also firm and doesn't let advantage be taken. She would make a great senior

Helen dye
Larne am lunch and tea

Helen struggles to listen /take in information, she's trying to all tasks on her own without waiting for instruction but does it wrong and when I explain to her how we do it, it doesn't seem to sink in because in the next house she would be back doing the same thing again.
I find myself on repeat all day. After time I think she will get the hang of it

Newtownabbey bed run

Full uniform worn, tunic, black trousers and shoes, full PPE used and disposed of correctly. Medication administered, checks done, manual handling carried out correctly. All personal care carried out thoroughly. Good interaction with service users, appropriate communication used. Linzi really was unwell throughout bed run, she had to run to bathroom in most of the houses but she pushed through and carried on with all tasks

Ballynure am lunch tea & bed

Helen has good potential, she's eager to learn and is trying to be hands on and get work done. If she's unsure of things or what to do she always asks. She's never standing about waiting for instruction.