View all Spot Checks

Maisie millar

Maisie didnt respond much very sleepy

Uniform and appearance appropriate. Mask gloves and aprons worn and disposed or correctly. Used slidesheet correctly as per manual handling. Carried out personal care thoroughly. Paige interacts well and seems to have gained a lot of confidence in houses, no issues.

Maisie millar

Maisie was really sleepy didnt respond much

Uniform and appearance appropriate. Mask gloves and aprons worn and disposed of correctly. Manual handling monitored and repositioned as needed. Communicated well through the call. Lauren is very good with leading by example and kept PH right through the call. Always smiling and working to a high standard.

Stephen heffron

Stephen was in good form no issues friend in with him

Uniform and appearance appropriate. Wearing correct ppe (mask gloves apron) as i arrived. Monitored carrying out tasks as per care plan and feeding stephen as i was leaving, she communicated well with him, linzi does appear to be a bit down with the cold but is happy to carry out shifts as normal.

Stephen heffron

Good form friend was in with him

Uniform and appearance appropriate. Wearing correct ppe (mask gloves apron) as i arrived. Communicated well with stephen and was carrying out all tasks as per care plan. Was monitored administering medication - no issues. Diane mentioned she is getting too many hours and would prefer only 3 full days a week, i told her we would keep in mind.

Harold mccormick

Harold is happy with all staff

PPE worn and disposed of correctly. Uniform and appearance appropriate. Communicated well and manual handling was correct. Elaine is feeling better today and worked to the full standard she seems to have come on really well.

Harold mccormick

Harold is very happy with all staff no complaints

Ppe worn and disposed of correctly. Uniform and appearance appropriate. Communicated well with Harold throughout all tasks and was thorough in carrying out personal care. Manual handling correct. No issues to raise

Kareen Butteweg

Kareen was in great form daughter was in also and is happy with service provided

Emelie appeared to be okay but stated she was feeling awful. A migrane brought the sickness on, she said she definitely wasn't feeling up to staying on full day. I told her i couldn't guarantee cover but would let her know.

Greenisland bed

Beth interacted well with service users, no issues

Uniform and appearance appropriate, wore full ppe in all calls and disposed of appropriately. I talked Beth through manual handling procedures, monitored administering medication from blister pack and carried out personal care/emptied commodes etc no problems. Beth was eager to get stuck in and communicated well with everyone. Beth said she is considering coming here full time if her tech don't give her a place soon as the course she wanted to get on to put her on a waiting list due to not passing her English, I asked her if she would be available for more hours until she knows if she gets anything sorted or not, she said this would probably be fine but to give her a ring to make sure before putting her on.

Greenisland run

Abbie was very friendly and pleasant to all service users - no issues

Full ppe worn, uniform and appearance appropriate. Communicated very well with the service users and was eager to get stuck in. Doesn't seem to be at the stage where she knows full routines but has no issues in carrying out tasks if kept right. I monitored her carrying out personal care, administering medication to service users, carrying out manual handling, I showed her through correct way to manage people and assist when mobilising which she seemed to take on board. Abbie mentioned to me through the day that senior LD made her a bit uncomfortable as she seemed to have no patience, I told her to file note this and i would look into it.

Carrick run

Will interacted well with service users

Uniform and appearance appropriate, full correct PPE worn in all calls and disposed of correctly. Will seemed confident on the runs and wasnt afraid to get stuck in to any tasks. I monitored him carrying out personal care and administering medication, also talked him through manual handling using slidesheets and hoist etc, he was fine with this. He is still learning and needs to be given the time to pick the pace up but he seems very eager and said hes enjoying his role so far.